Terms of Service

Last updated: June 18, 2026 Effective date: June 18, 2026

1. Who we are

Parkboxd ("Parkboxd," "we," "us," or "our") is a mobile and web application for logging theme-park visits, rating rides and attractions, viewing live wait times, and sharing trip diaries with other users. The service is operated by John Heaney, an individual based in the United States.

By creating an account or using Parkboxd (the "Service"), you agree to these Terms of Service (the "Terms") and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

Contact: contact@parkboxd.com

2. Eligibility

• You must be at least 13 years old, and older where applicable law requires a higher minimum age or verified parental consent. Some U.S. states — including Florida — impose additional age limits and parental-consent requirements on minors' use of social-media services, and you must meet any such requirement that applies to you.
• If you are a minor in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian. You represent that you have obtained that consent. A parent or guardian who permits a minor to use the Service is responsible for the minor's use and accepts these Terms on the minor's behalf.
• You must not be barred from using the Service under the laws of the United States or any other applicable jurisdiction, and you must not be located in, or a resident of, any country or region subject to comprehensive U.S. sanctions (see Section 22).
• By using the Service, you represent that you meet these requirements and that all registration information you provide is accurate and kept up to date.

We do not knowingly collect personal information from children under 13. See the Privacy Policy for how we handle this.

3. Your account

• Account creation and sign-in are handled by our authentication provider, Clerk. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account.
• You choose a unique username (handle) and may set a display name, bio, avatar, and banner image. Usernames must not impersonate others, infringe trademarks, or violate Section 5.
• You may not share your account, maintain more than one account in a manner intended to evade enforcement, or transfer your account to anyone else.
• Notify us promptly at contact@parkboxd.com if you suspect unauthorized use of your account. We are not liable for losses caused by unauthorized use you fail to report.
• You may delete your account at any time from within the app. See Section 16.

4. The Service and your content

4.1 What you can do

Parkboxd lets you create trip logs (diary entries) with dates, titles, written reviews, star ratings, and photos; log individual activities (parks, rides, food) with notes, tags, and photos; follow other users; and like, save, and comment on trip logs. Content you submit is referred to as "User Content."

4.2 Visibility controls

Each trip log has a visibility setting you control:

• Public — visible to anyone using the Service.
• Private — hidden from other users in the app. Note that we and our service providers can still access private content to operate, secure, support, and moderate the Service and to comply with law. In addition, uploaded images are served from a content-delivery URL keyed to each file, so anyone who obtains that URL may be able to view the image. Treat "private" as "hidden from other users in the app," not as encrypted or access-controlled storage.

If a "followers-only" option appears in your build, treat it per the in-app description; the canonical visibility states are public and private.

You are responsible for choosing the right visibility for content you post. Public content may be viewed, indexed, cached, and re-shared by others, and we cannot guarantee its removal from third-party copies once shared.

4.3 Ownership and license

• You own the User Content you create (your reviews, ratings, photos, comments, and profile information).
• By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) license to host, store, reproduce, modify (for formatting and display), display, and distribute that content solely to operate, provide, secure, and improve the Service (for example, showing your public trip log to other users, or generating crowd and trending metrics). This license ends when you delete the content or your account, except for (a) content others have already re-shared, and (b) residual backup copies that age out on our normal retention cycle.
• We claim no ownership of your User Content beyond this operational license.

4.4 Photos and uploads

Photos you upload are stored via Cloudflare R2 object storage.

4.5 Your representations and warranties for User Content

For each item of User Content you submit, you represent and warrant that:

• You own it or have all rights, licenses, and permissions necessary to submit it and to grant the license in Section 4.3;
• It does not infringe or misappropriate any third party's intellectual-property, privacy, publicity, or other rights;
• You have obtained any consent required from people who appear in or are identifiable in your photos or descriptions; and
• It does not violate Section 5 or any applicable law.

You are solely responsible for your User Content and the consequences of posting it. We do not endorse, and are not responsible for, any User Content.

5. Acceptable use

You agree not to:

• Post content that is unlawful, harassing, hateful, threatening, defamatory, obscene, sexually exploitative, or that infringes intellectual-property or privacy rights;
• Post, request, or facilitate any child sexual abuse material (CSAM), content that sexualizes minors, grooming, enticement, or sextortion, or any non-consensual intimate imagery. This conduct is strictly prohibited; such content will be removed and may be reported to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement, and offending accounts will be terminated immediately;
• Impersonate any person or misrepresent your affiliation;
• Upload photos of other people without their consent where consent is required, or images you do not have the right to share;
• Post spam, advertising, or solicitations; scrape, crawl, or harvest the Service; or use bots or automated means to access it;
• Attempt to probe, breach, or circumvent security, authentication, rate limits, or content-visibility controls;
• Reverse engineer, decompile, or interfere with the Service except where such restriction is prohibited by law;
• Overburden or disrupt our infrastructure, or upload malware or harmful code;
• Submit false abuse reports or misuse moderation tools;
• Use the Service to collect or harvest other users' data, or for any unlawful, infringing, or fraudulent purpose.

6. Content moderation, reporting, and copyright

6.1 Moderation and reporting

The Service includes user reporting and moderation tools. Your use is also governed by our Community Guidelines, which are incorporated into these Terms. We may, but are not obligated to, review User Content. We may remove or hide content, and suspend or terminate accounts, that we reasonably believe violate these Terms or the Community Guidelines or create legal risk or harm — with or without notice (see Section 14).

6.2 Copyright and DMCA notice-and-takedown

We respect intellectual-property rights and respond to notices of alleged infringement under the U.S. Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, send a written notice to our designated agent at contact@parkboxd.com that includes:

1. Your physical or electronic signature;
2. Identification of the copyrighted work claimed to be infringed;
3. Identification of the material claimed to be infringing and information reasonably sufficient to let us locate it (e.g., a link or in-app reference);
4. Your contact information (name, address, telephone, email);
5. A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
6. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner, or authorized to act on behalf of the owner, of the right that is allegedly infringed.

We will remove or disable access to allegedly infringing material as appropriate and may notify the affected user, who may submit a counter-notice under the DMCA. A valid counter-notice must include your signature, identification of the removed material and its prior location, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, and your consent to jurisdiction as required by the DMCA. We may restore the material if the original complainant does not file a court action within the statutory period. Repeat infringers' accounts will be terminated.

7. Third-party data and services

Parkboxd relies on third parties to function. Their availability and accuracy are outside our control:

• Wait times, park, and attraction data are sourced from third-party providers (e.g., themeparks.wiki / queue-times.com). Crowd levels and wait times are estimates and may be inaccurate, delayed, or unavailable. Do not rely on them for safety-critical or time-critical decisions.
• Weather information is provided for convenience only and is not guaranteed.
• Authentication is provided by Clerk; backend and database by Convex; image storage by Cloudflare R2; push notifications and app updates by Expo. Your use of the Service is also subject to those providers' terms where applicable.

Attribution. Live wait-time and park data are provided in part by Queue-Times.com ("Powered by Queue-Times.com," https://queue-times.com) and ThemeParks.wiki (https://themeparks.wiki). That data remains the property of its respective providers and is used under their applicable API terms; the required attribution is displayed in the app.

We are not responsible for the accuracy of third-party data or for any decisions you make based on it. Parkboxd is not affiliated with, endorsed by, or sponsored by any theme park, resort, or attraction. Park, ride, and brand names are the property of their respective owners and are used for identification only.

8. Intellectual property

The Service itself — including its software, design, branding, the "Parkboxd" name and logo, editorial articles, and curated catalog data — is owned by John Heaney or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use. Except for the rights expressly granted, no rights are transferred. You may not copy, modify, or create derivative works of the Service without our written permission.

9. Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation. We are not obligated to keep feedback confidential.

10. Fees and paid features

The Service is currently provided free of charge. We reserve the right to introduce paid features, subscriptions, or other charges in the future. If we do, we will disclose the applicable pricing and terms before you incur any charge, and any purchases made through the Apple App Store or Google Play will also be governed by those platforms' billing terms. We will not charge you for features that are free at the time you use them without notice.

11. Modifications to the Service

We are continually improving the Service and may add, change, suspend, or discontinue features, content, or all or part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service, except as required by law.

12. Notifications and electronic communications

By using the Service, you consent to receive communications from us electronically (in-app, by push notification if enabled, or by email). You may control push notifications through your device settings. Some communications (e.g., security, legal, or account notices) are part of the Service, and you may continue to receive them while you have an account.

13. Mobile applications and app-store terms

We grant you a limited, non-transferable, non-exclusive license to install and use the Parkboxd app on devices you own or control, subject to these Terms and the rules of the applicable app store.

Apple App Store. If you obtained the app from the Apple App Store, you acknowledge that these Terms are between you and us, not Apple, and that Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product-liability, legal/regulatory, or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google Play. If you obtained the app from Google Play, your use is also subject to the Google Play Terms of Service.

14. Suspension and termination

• By you: You may stop using the Service and delete your account at any time.
• By us: We may suspend or terminate your access, with or without notice, if you violate these Terms, create risk or legal exposure for us or other users, or if we discontinue the Service. Where reasonably possible, we will provide notice; for serious violations we may act immediately.
• On termination, your right to use the Service ends. Sections that by their nature should survive termination (including 4.3, 4.5, 8, 9, 15, 16, 17, 18, 19, 20, and 22) survive.

15. Disclaimers

THE SERVICE AND ALL CONTENT AND DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that wait-time or crowd data will be accurate, that User Content is lawful or reliable, or that defects will be corrected. You use the Service, and rely on any content or data, at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some exclusions may not apply to you.

16. Account and data deletion

You can delete your account from within the app. On deletion we remove or de-identify your personal account data and associated content (trip logs, activities, comments, likes, saves, follows, and uploaded images) in accordance with the Privacy Policy, subject to (a) content others have re-shared, (b) information we must retain for legal, security, or fraud-prevention reasons, and (c) routine backups that expire on their normal cycle.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IN NO EVENT WILL John Heaney BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) USD $100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not fully apply to you. Nothing in these Terms limits liability that cannot be limited by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless John Heaney from any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising from or related to (a) your User Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with us.

19. Dispute resolution; arbitration; class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

19.1 Informal resolution first

Before filing a claim, you agree to try to resolve the dispute informally by emailing contact@parkboxd.com with a description of the dispute and the relief you seek. We will try in good faith to resolve it. If we cannot resolve it within 60 days, either party may proceed under this Section.

19.2 Binding arbitration

Except for the carve-outs below and to the extent permitted by applicable law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in the county of your residence or the State of Florida or, at your election, by phone, video, or written submissions. The arbitrator's fees will be governed by the AAA rules and applicable law. Each party bears its own attorneys' fees except where a statute or the arbitrator's finding of a frivolous claim provides otherwise. Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

19.3 Class-action and jury-trial waiver

You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims. You and we waive any right to a jury trial.

19.4 Carve-outs

This Section does not apply to, and you do not waive, any claim that cannot be subject to arbitration or a class/representative waiver under applicable law, including any non-waivable claim for public injunctive relief. Either party may also (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual-property or confidentiality rights. If the class-action waiver in 19.3 is found unenforceable as to any claim, that claim (and only that claim) will proceed in court.

19.5 30-day opt-out

You may opt out of arbitration within 30 days of first accepting these Terms by emailing contact@parkboxd.com with your username and a statement that you opt out. Opting out does not affect any other part of these Terms.

Arbitration and class-action waivers are enforceable in most but not all U.S. states, and enforceability can vary by claim type. Have counsel confirm this clause for your jurisdiction before relying on it.

20. Governing law and venue

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 19. For any dispute not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Florida, and you consent to personal jurisdiction there.

21. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app or by email. Changes take effect when posted (or on a later stated date). Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, stop using the Service and delete your account.

22. Miscellaneous

• Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede prior agreements.
• Severability: If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary, and the rest remains in effect.
• No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment: You may not assign or transfer these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms bind permitted successors and assigns.
• Force majeure: We are not liable for any failure or delay caused by events beyond our reasonable control, including acts of God, outages, network or provider failures, labor disputes, or government action.
• Export and sanctions compliance: You represent that you are not located in a country subject to comprehensive U.S. sanctions and are not on any U.S. government restricted-party list, and you agree to comply with applicable export and sanctions laws.
• Notices: We may provide notices to you in-app, by push, or by email. You may send notices to contact@parkboxd.com.
• Headings: Section headings are for convenience only and do not affect interpretation.
• Relationship: No agency, partnership, or joint venture is created by these Terms.

23. Contact

Questions about these Terms? Email contact@parkboxd.com.